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Canadian Support

Always Here to Help

Our dedicated team is available to assist with all your order inquiries, shipping questions, and provide species-appropriate nutrition advice for your beloved pets across all Canadian provinces.

Reach Out

Your Pet's Wellness Partner

For immediate assistance, email us directly at support@northfieldpetsupply.ca. We are proud to serve pet parents across Canada.

Transparent Service

Shipping & Returns

We believe in clear, straightforward policies for Canadian pet parents. Ensuring peace of mind with every purchase, from our warehouse to your door.

Flat-Rate CAD Shipping

Provincial Delivery Times

30-Day Hassle-Free Returns

Enjoy competitive flat rates and free shipping tiers on all orders across Canadian provinces, making healthy pet supplies accessible wherever you are.

We provide clear, estimated timelines for delivery to your specific Canadian region, ensuring you know exactly when to expect your pet's essentials.

We offer hassle-free returns on unopened food and defective gear within 30 days of purchase. Your pet's health and your satisfaction are our top priorities.